Customized products take time to produces because of collect the raw material from local market or import form other country. So delay the order.

    You may request a cancellation. Sign in to Your Account at the footer meddle Colum of website. Find the order you want to cancel on your main account page. If it’s still possible to cancel your order, you’ll see a “Request Cancellation” button on the order details page.

    Check your order status, the order is hold on you can change, modify and cancel the order the order.

    You check the status of an order, login to my Account in footer meddle column of site. Click on the orders, you get the order status. It is hold on, processing completed. When completed it is ready to ship.

    If you want to cancel the order. It is possible the products status of before processing, you get the refund your money within 7 working days